Why don't you just send Ronnie the bill?

Well folks, do you recall in my last entry how the phone company told me that in 2 weeks our name should be on the caller ID? GUESS WHAT? It still hasn't changed. We are still hearing from people we call that our name shows up as "Ronnie Murphy". Did he agree to pay our bill? They also advertise a "whole house" DVR. We are supposed to be able to start watching in one room and be able to start where we left off in another room. That didn't work for us either. We ended up messing with some wires that the installer put in and finally got rid of an error called "ocap" I think they left an "R" out. (o-crap).
       Next, I was at a friend's house the other night trying to connect wirelessly to their internet, and it wouldn't connect. I never had that problem with our last ISP.  Shouldn't we be exempt from paying the bill or at least get a discount? Speaking of bills, lately we've been getting mail for other past residents. At least we can recycle paper. Does your city charge you to recycle? We recently discovered ours does. We thought it'd be the other way around. Can we forward the bill to Ronnie?

Unlucky Technology...

     So we finally get settled into our new place and then we'd like to get our TV, phone, and internet hooked up. We only have a couple options here and I'm beginning to wonder why we stuck with the one that we did. First they kept "losing" our order for new service. Then instead of putting our appointment back on the original date, they kept moving it back!! (Like it was our fault and not their's that the appointment had disappeared.) I'm sure they've never had to go 3 weeks without cable, phone, or internet.
      Once we get it hooked up finally, there were several "hidden charges" in the bill and the technician had brought us the wrong modem. Again apparently it "must have been our fault" that all this happened because we had to argue with the customer service rep to get it fixed. So finally I use modern technology and social media to contact/ complain. I tweeted our final issue about the caller ID showing a different name and was told every 48 hours for the past 6 days that the name had been changed to mine and it would take 24-48 hours to correct it. The tech always initialed what he said, so tonight I knew I was talking to the same guy who changed the time that the caller ID would take to change up to 2 weeks!!! Why tell me 48 hours before? So I'm not really sure if it will now be 2 weeks from today that it will be fixed (yeah right). So if "Ronnie Murphy" calls you.... answer.... it will be me or Jason.
            So that was one technology problem that I'm having. The other is my cell phone. The apps are starting to crash before they're opened and I've restarted my phone several times. I guess I'll have to do a hard reset.... GRRRR!!!! WHY!!!!